Legal
Terms and Conditions
Last updated: 9 September 2026
These Terms and Conditions (“Terms”) govern your use of the website Spine Clinic Kanpur and the services offered by Spine Clinic Kanpur (“we”, “us”, or “our”). By accessing this website, booking an appointment, or making a payment, you agree to be bound by these Terms. If you do not agree, please do not use the website.
Services
We provide spine-care consultations, diagnostic guidance, and related medical services through our clinic and this website. Information on the website is for general informational purposes only and does not constitute medical advice, diagnosis, or treatment. It is not a substitute for an in-person consultation with a qualified doctor.
No emergency use
This website is not intended for medical emergencies. If you are experiencing a medical emergency, please call your local emergency services or visit the nearest hospital immediately.
Appointments and bookings
- You must provide accurate and complete information when booking an appointment.
- An appointment is confirmed only after you receive a confirmation from us and, where applicable, successful payment.
- We reserve the right to reschedule or decline an appointment where clinically necessary or due to unforeseen circumstances, in which case we will inform you and arrange an alternative or a refund where applicable.
Fees and payments
- Consultation and service fees are displayed at the time of booking and are payable in Indian Rupees (INR).
- Online payments are processed securely through our third-party payment gateway, Razorpay. By making a payment, you also agree to Razorpay’s applicable terms.
- We are not responsible for any fault, delay, or failure on the part of the payment gateway or your bank.
Cancellations and refunds
Cancellations and refunds are governed by our Refund & Cancellation Policy, which forms part of these Terms.
Patient responsibilities
- Provide honest and complete information about your health, symptoms, and medical history.
- Follow the advice and instructions given by our medical staff.
- Arrive on time for scheduled appointments.
Intellectual property
All content on this website — including text, graphics, logos, and images — is the property of Spine Clinic Kanpur or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use it without our prior written permission.
Limitation of liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or reliance on any information provided on it. Nothing in these Terms excludes liability that cannot be excluded under applicable law.
Third-party links
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those websites.
Changes to these Terms
We may update these Terms from time to time. Changes are effective when posted on this page with a revised “Last updated” date. Your continued use of the website constitutes acceptance of the updated Terms.
Governing law
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Kanpur, Uttar Pradesh, India.
Contact us
For any questions about these Terms, please contact:
Spine Clinic Kanpur
8/13 Arya Nagar, Opp. Parshuram Vatika, Ganges Club Road, Kanpur, Uttar Pradesh, India
Email: ankurgupta@spineclinickanpur.com
Phone: +91 97954 08448